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Wrong hoop size and threads in Janome 500e

Posted: Wed May 02, 2018 3:21 am
by schaffstein
Hi everyone,

I am using Essentials with StichArtist Level 2 and a Janome Memory Craft 500E.

Wenn creating .jef files and transferring them to the machine via USB I have two issues:
1. The hoop size is not detected correctly. (In Embrilliance I selected a 140x200mm Hoop, but the machine expects a 140x140mm hoop.)
2. The threads selected in Embrilliance are not detected correctly. (I selected Madeira Polyneon in Embrilliance, but the machine expects Janome threads.)

Am I doing something wrong or did I miss a configuration step somewhere?

Thanks a lot for your help!