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Thread/Palette Editor

Posted: Sun May 31, 2015 5:05 pm
by DanielleFarris
Hello, I am new to Enthusiast and did the latest update today; however, after updating I started having issues with the software freezing up while trying to change from threads to palettes and vice versa. I'm attempting to create my own palette between the various Madeira threads and select other companies I have; however, I simply cannot due to the software freezing. Everything seemed to be working fine prior to my update.

Has anyone had this issue or does anyone have any suggestions?

Thanks so much,
Danielle

Re: Thread/Palette Editor

Posted: Fri Jan 26, 2018 4:42 pm
by gramof10
Danielle, did you get an answer to this question? I am having the same problem. Are you getting the error message that the program has stopped working and is shutting down?

Re: Thread/Palette Editor

Posted: Sun Jan 28, 2018 8:18 pm
by Wilder
Have you submitted a ticket through the Contact Us option? That is what I recommend. They can check to see if there is a bug in the update and get it fixed quickly. THanks!