Downloading enthusiast

Discussion about Embrilliance Enthusiast
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Michellesews
Posts: 1
Joined: Tue Jul 08, 2014 12:19 pm

Downloading enthusiast

Post by Michellesews » Tue Jul 08, 2014 1:04 pm

I have been downloading for nearly an hour on my Mac, is something wrong?
Michelle

EastWitch2
Posts: 755
Joined: Thu Apr 25, 2013 5:14 pm

Re: Downloading enthusiast

Post by EastWitch2 » Tue Jul 08, 2014 1:26 pm

Hi Michelle!

To download any of the Embrilliance programs usually doesn't take very long at all.
Have you tried to stop the download and then try it again?
Sounds like you could have an internet connection problem on your end or perhaps the download page on the Embrilliance site is not working right.

Please use the link below and contact the Embrilliance Support Team about this problem.
Fill in the support ticket stating your problem and someone will contact you.
http://embrilliance.com/contact-us

EastWitch2

EastWitch2
Posts: 755
Joined: Thu Apr 25, 2013 5:14 pm

Re: Downloading enthusiast

Post by EastWitch2 » Tue Jul 08, 2014 4:13 pm

Hi Michelle!

Are you sure you are downloading the Mac Version if not maybe that is your problem!
EastWitch2

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