Thread/Palette Editor

Discussion about Embrilliance Enthusiast
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DanielleFarris
Posts: 1
Joined: Sat May 09, 2015 8:12 pm

Thread/Palette Editor

Post by DanielleFarris » Sun May 31, 2015 5:05 pm

Hello, I am new to Enthusiast and did the latest update today; however, after updating I started having issues with the software freezing up while trying to change from threads to palettes and vice versa. I'm attempting to create my own palette between the various Madeira threads and select other companies I have; however, I simply cannot due to the software freezing. Everything seemed to be working fine prior to my update.

Has anyone had this issue or does anyone have any suggestions?

Thanks so much,
Danielle

gramof10
Posts: 1
Joined: Tue Jan 23, 2018 9:30 am

Re: Thread/Palette Editor

Post by gramof10 » Fri Jan 26, 2018 4:42 pm

Danielle, did you get an answer to this question? I am having the same problem. Are you getting the error message that the program has stopped working and is shutting down?

Wilder
Posts: 57
Joined: Wed Nov 02, 2016 8:44 pm

Re: Thread/Palette Editor

Post by Wilder » Sun Jan 28, 2018 8:18 pm

Have you submitted a ticket through the Contact Us option? That is what I recommend. They can check to see if there is a bug in the update and get it fixed quickly. THanks!

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