Remember that it’s just a program running on a computer, and that’s the same type of system your bank uses to lose your credit card payment. Computers don’t know anything about you or what you are doing. They are only taught to handle basic general parameters. We’ve tried to make the automated tools work well for most designs, but please look at the result before sewing. This will save you a lot of time.
Here’s a for-instance: Cross-stitch designs sew over themselves a lot. De-Clump sees this as a no-no and tries to lighten the load. This will result in extra jump stitches, and you’ll be mad at us. We haven’t figured out how to teach the computer to know that you are doing cross- stitch yet, so you’ll have to keep that in mind. A little common sense (yes that can be an uncommon thing) will help a lot. Overall though, we think you’ll be amazed and happy and dance.