machine shows wrong hoop size

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Lisa3002
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Joined: Mon Aug 15, 2011 7:00 am

machine shows wrong hoop size

Post by Lisa3002 » Wed Nov 20, 2013 1:18 pm

When saving my design in EE with the CORRECT hoop size, my Designer 1 reads the design in a completely different hoop size. Example: I saved 150x240 but the machine said "wrong hoop 130x150" I don't even have a hoop that size.

Help.

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Re: machine shows wrong hoop size

Post by Admin » Wed Nov 20, 2013 9:06 pm

More likely the sensor on the D1 has not engaged the hoop correctly. This is a machine/sensor/hoop message.
The formats for D1 don't care about hoop selection, unlike some other formats.
-Brian

Embroidery software and designs for Mac and Windows.
"Embroidery for the Rest Of Us!"

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