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machine shows wrong hoop size

Posted: Wed Nov 20, 2013 1:18 pm
by Lisa3002
When saving my design in EE with the CORRECT hoop size, my Designer 1 reads the design in a completely different hoop size. Example: I saved 150x240 but the machine said "wrong hoop 130x150" I don't even have a hoop that size.

Help.

Re: machine shows wrong hoop size

Posted: Wed Nov 20, 2013 9:06 pm
by Admin
More likely the sensor on the D1 has not engaged the hoop correctly. This is a machine/sensor/hoop message.
The formats for D1 don't care about hoop selection, unlike some other formats.
-Brian