Comments or questions are welcome. We answer every inquiry using our support ticket system.
Sometimes we are unable to answer immediately at night (in the U.S.A.) or on the weekend, particularly Sunday, and we hope you understand. Everyone who answers tickets is engaged full time in product development or testing, and we all try to fill in odd hours (even holidays!) as we're able. In this manner, you are having a conversation with someone intimately familiar with the product, not an amateur.
Have what might be a common question? Please read the F.A.Q.
Still have a question or need help? Click: Embrilliance Support
**Note: You can log in to the support system to see our responses. Our support system is not part of the store: Please don't be alarmed if it does not recognize you. Please go ahead and create an account in the support system. If you sent a question and not heard back, then we probably CAN'T EMAIL YOU. Please use the support system so you can log in and check your question status online. Also, please add "*@embrilliance.com" to your email 'Friends' list so we don't wind up in SPAM on accident.
So what are you waiting for? Sign in to the system and let's be pen-pals!
If you really only want to use email, use the form below.