Comments or questions are welcome. We answer every inquiry using our support ticket system.

Please use the form below to email our help desk. Alternately, you can email support@embrilliance.zendesk.com

Sometimes we are unable to answer immediately at night (in the U.S.A.) or on the weekend, particularly Sunday, and we hope you understand. Everyone who answers tickets is engaged full time in product development or testing, and we all try to fill in odd hours (even holidays!) as we’re able. In this manner, you are having a conversation with someone intimately familiar with the product, not an amateur.

If you have not heard back from us, please check your SPAM folder. Sometimes technology gets in the way of communication, but we do our best. We really do answer every question!

Have what might be a common question? Please read the F.A.Q.

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Thank you for reaching out!