Hi, we’ve been getting lots of interest in the Embrilliance Thumbnailer product. Thank You! But there are a couple questions that have come up more than once, so I’ll address some of them here:

Q: Can I use it on more than one computer.
A: YES! No problem. Even a Mac in one room and a PC in another. There is no limit.

Q: Is there a dongle.
A: No. Just a serial number.

Q: I Installed it and registered it. Now what do I do?
A: There is no other ‘program’ to run. This may seem confusing. It is so easy. Just open a folder on your computer and view the files using Thumbnails. On a Mac, open ‘Finder’ and choose the icon view. On Windows XP, use the View menu and choose Thumbnails. On Windows 7 use the View button on the right of the window and slide up to Medium Icons.

Q: On a Mac, I cannot see the thumbnails. I just installed it. What’s wrong?
A: Mac has a timer that makes it look for a thumbnail generator only infrequently. So on a Mac, sometimes it simply takes a while before the computer notices that it can display icons. You will probably see them first in CoverFlow view (look for the button on the Finder’s Toolbar.)

Q: Do I drag and Drop something?
A: No. Just have a look at your designs.

Q: Are there updates?
A: Not yet, but yes they are coming. PES version 9 multi-hoop files and more. We’ll be posting the updates on our downloads page at www.MacEmb.com first. Updates of this sort are free.

We hope these FAQs help with your purchase. And thank you for considering us!
Happy Stitching!